Data protection

Your privacy and the protection of your personal data is important to us, which is why we process your data only on the basis of laws and legal regulations, namely the GDPR and the Austrian Telecommunications Law 2003. In our data privacy policy we inform you about data processing connected with our website.

CONTACT FORM/REQUESTS FOR OFFERS

In case you send us your request via the contact form on our website and explicitly consent by ticking the check box that we contact and/or provide you with an offer, we pass on your data we have collected in the contact form to our reseller nearby you so that they can process your request. If you do not consent to any further processing of your data, we collect, process and use your non-anonymized data only to an extent that is necessary to conclude the contract with you. Without our clients‘ explicit consent, we do not use any of their data for advertising, market research or surveys.

COOKIES

Our website uses so-called cookies. A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your browser on your computer or mobile device. They do not cause any damage.

We use cookies to provide you with the best usability. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser during subsequent visits.

If you do not agree with this practice, you can set your browser in a way that it will inform you about setting cookies. Additionally, this enables you to permit a particular cookie.

Deactivating cookies may limit the functions of our website.

GOOGLE MAPS

We use maps provided by “Google Maps” by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. 
Data privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

GOOGLE FONTS

We use fonts („Google Fonts“) provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Data privacy policy: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

GOOGLE RECAPTCHA

We use the function “ReCaptcha” in order to prevent bots for example from filling in online-forms provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Data privacy policy: https://adssettings.google.com/authenticated.

WEB-ANALYSIS

Our website uses functions provided by the web analysis service Google Analytics, which is provided by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. This implies our use of cookies which enables us to analyse the visitors’ use of our website. The information created in this process is processed to and stored on Google’s server in the USA. You can prevent this by setting your browser so that it will not store any cookies.

We have made a compliant data processing contract with the provider.

In accordance with the GDPR, we have a legitimate interest in improvinig our offers and our website. In order to protect our users’ data properly, we use data pseudonymization: We record your IP-address; as soon as it is recorded, we use pseudonymization such as deleting the last 8 bit. Thus, the IP-address can be localized only roughly.

Data processing is based on legal regulations of § 96 Par 3 TKG (Telecommunications Law 2003) as well as Art 6 Par 1 lit a (agreement) and/or f (legitimate interest) of the GDPR.

Additionally, Google is certified according to the Privacy Shield-agreement and therefore guarantees to adhere to European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active).

User data is stored for 14 months.

Detailed information regarding Google’s use of data as well as your options concerning settings and dissent are provided on the following Google-websites: https://www.google.com/intl/de/policies/privacy/partners („How Google uses information from sites or apps that use our services“), http://www.google.com/policies/technologies/ads (Advertising“), http://www.google.de/settings/ads (Control the information Google uses to show you ads“).

MOUSE-TRACKING

In accordance with the GDPR, we have a legitimate interest in improving our offer and our website. Therefore, we use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy: https://www.hotjar.com/legal/policies/privacy.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this Opt-Out Link.

GOOGLE-RE/MARKETING-SERVICES

In accordance with the GDPR, we have a legitimate interest in improving our offers and our website. Therefore, we use marketing and remarketing services (kurz „Google-Marketing-Services”) provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, („Google“).

Google is certified according to the Privacy Shield-agreement and therefore guarantees to adhere to European data protection laws (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.

Thanks to Google marketing services we can display selected adverts for and on our website, so that users are displayed only those adverts which reflect their potential interests. Google runs a code and uses so-called (re-)marketing tags; thus, an individual cookie is stored in the user’s browser. Our use of cookies is explained above.

Google can connect the information collected also with data collected from other sources. When users visit other websites afterwards, they can be provided with adverts reflecting their particular interests.

Additionally, the user’s IP address is recorded through Google Analytics; in connection with Google Analytics, we use data pseudonymization: We record your IP-address; as soon as it is recorded, we use pseudonymization such as deleting the last 8 bit. Thus, the IP-address can be localized only roughly, adverts only administered and displayed for a particular cookie-owner, not for a specific person. This is of course not the case if users have permitted Google explicitly to use their data without any pseudonymization. The information collected by Google Marketing Sevices are transmitted to Google and stored on their servers in the USA. The user’s IP address is not connected with other data of this user collected in other Google services.

Among others, we use cookies provided by the Google marketing service “Google AdWords”; we may display adverts by third parties by using the Google marketing service “AdSense” and its cookies. For further details regarding Google’s use of data for marketing please see https://policies.google.com/technologies/ads, for Google’s privacy policy please see https://www.google.com/policies/privacy.

Furthermore, we use “Google Tag Manager“ to implement analysis and marketing services provide by Google in our website and administer them.

OUR SITES IN SOCIAL MEDIA

We offer sites in social media and networks in order to be able to communicate with users, clients and customers who are active there. These media and networks are offered on the basis of their particular terms and conditions as well as their particular data privacy policies.

If not mentioned otherwise in our data privacy policy, we process user data when users communicate with us in social media and networks.

OUR USE OF FACEBOOK SOCIAL MEDIA PLUGINS

In accordance with the GDPR, we have a legitimate interest in improving our offer as well as in analysing and optimizing our website. Therefore, we use social plugins (“plugins”) provided by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook“). On the website, the plugins may be graphic content, text or video content or elements which enable interaction. They can be identified by the use of Facebook logos (“f” on a respective background, the “thumbs-up”-sign or the term “Like”) or the label “Facebook social plugin”. For details regarding the appearance of Facebook social plugins please see: https://developers.facebook.com/docs/plugins/.

Facebook is certified according to the Privacy Shield-agreement and therefore guarantees to adhere to European data protection laws (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).

For further information regarding data collection by Facebook, further data processing and data usage as well as user rights and your personal settings to protect your privacy, please see Facebook’s data policy: https://www.facebook.com/about/privacy/.

YOUTUBE

Our website might use video content provided by YouTube LLC, which is provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. YouTube’s information on policies and safety: https://www.google.com/policies/privacy/, Opt-Out: https://adssettings.google.com/authenticated.

YOUR RIGHTS

You have the right to request information about the personal data we hold on you, rectification, deletion, restriction and portability of your personal data as well as to disclaim and object. In case you consider our processing of your data not according to data privacy laws or you feel your data privacy claims have not been met in any other way, you have the right to raise a complaint to a supervisory authority. In Austria you can raise your complaint to the Data Protection Authority (“Datenschutzbehörde”).

You can contact us easily:

Redwell Manufaktur GmbH
Steinamangerer Straße 5
A-7501 Rotenturm an der Pinka
Tel: +43 3352 31638

Contact our EU-representatives: 

Redwell Manufaktur GmbH
Steinamangerer Straße 5
A-7501 Rotenturm an der Pinka
Tel: +43 3352 31638

Contact our data privacy officer:

Christian Röck, MBA, MPA
Geschäftsführung

Tel: +43 3352 31638
E-Mail: office@redwell.com

© Copyright 2018 Redwellstudio Nederland B.V.